Disaster Case Management

Lutheran Services Carolinas is the lead agency for Lutheran Disaster Response (LDR) in North and South Carolina and is currently offering disaster case management in both states. 

Photography by Joycelyn Augustin

North Carolina Case Management

Lutheran Services Carolinas has been selected by the North Carolina Department of Public Safety/Emergency Management to provide disaster case management in 45 counties affected by the devastating flooding of October 2016 caused by Hurricane Matthew

For a period of three years, LSC will assist flood survivors in eastern North Carolina. Using funds of up to $2.2 million per year, LSC will be hiring and deploying case managers to work with individuals in the FEMA-designated counties affected by the floods. These case managers will serve as points of contact to assess client needs and develop recovery plans. Efforts will begin in the counties hardest hit by the disaster.

For the period of the Case Management contract, any new contributions sent to Lutheran Services Carolinas designated for Hurricane Matthew relief in North Carolina will be used for direct assistance to disaster survivors on a case by case basis as funds allow. Per the terms of the case management contract, no contributions to LSC designated for North Carolina disaster relief will be used to support case management services, including salaries, benefits, office and equipment rental, and similar expenses associated with maintaining and staffing a temporary case management office, employment of case management staff, and the administration and provision of case management services.  

The effort will be managed from LSC's Raleigh office by North Carolina executive director Jeffrey DeMagistris, and case managers will be hired from areas where assistance is needed. 

Survivors assistance

If you are a survivor of Hurricane Matthew in North Carolina and would like to explore help that might be available to you, please email ncdcm@lscarolinas.net or call 919-861-2886. 

Project updates

LSC is currently hiring staff for disaster case management in eastern North Carolina. If you would like information about jobs, go to LSC's employment page


South Carolina Case Management

Thanks to a grant from Lutheran Disaster Response, Lutheran Services Carolinas is providing disaster case management in the counties of Richland and Lexington, which sustained heavy damage from the flood caused by Hurricane Joaquin in October 2015. Services provided include assistance in securing housing, connecting to benefits and other resources, and facilitating house repairs. 

Gifts to LSC designated for South Carolina disaster response efforts will be used where needed most to assist with the costs of providing disaster services and/or to provide  direct relief for those most affected by this historic flooding.

For assistance or to learn more, contact Ashley McKee-Thompson, disaster case manager, at 803-587-8147 or Amckee-thompson@LSCarolinas.net; or contact Lavada Smith, disaster case manager, at 803-399-0613 or Lsmith@LSCarolinas.net. 


When the dust settles and headlines change, LDR stays to provide ongoing assistance to those in need.