Phone script for supporting refugee resettlement

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You: Hello, my name is [name] and I’m calling from [name of town]. May I please speak to the staffer who handles refugee issues for [Representative/Senator] [last name of member of Congress]?

Receptionist: Sure, his her/name is [staffer's name]. I'll connect you. (Write down the name. If you are transferred to voicemail, see the script below, “Sample voicemail.”) (NOTE: If they do not have a staff member who handles these issues, ask for someone who handles appropriations, immigration, or international issues for the member.)

You: “I’m your constituent from [CITY/TOWN], and I urge you to support the U.S. refugee resettlement program. I strongly oppose the continued cuts to the refugee admissions program. I urge you to do everything in your power to see that the Administration resettle at least the 30,000 refugees they have set as the goal for 2019 and see the Administration commit to resettling at least 95,000 for 2020. Resettlement is a core American legacy that allows refugees to rebuild their lives in safety and with dignity. I also call on you to do everything in your power to support the asylum program and not send people back in harm’s way. My community welcomes refugees and immigrants and I urge you to do the same.”


Receptionist will usually respond asking if there is anything else


You: “When do you think you will be able to speak with your boss about this? When can I follow up with you? (Note response and make plans to follow up.) Thank you for your time and please do not hesitate to contact me at [your phone number] if you have any questions about these refugee accounts or the U.S. refugee resettlement program in general.”